Effective date: August 8, 2026
Three Oaks LLC (“Three Oaks,” “we,” “us,” or “our”) operates threeoaksdirect.com. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information we collect
When you place an order, create an account, join a waitlist, contact us, or otherwise use our website, we may collect information such as your name, email address, phone number, billing and shipping address, order details, and communications with us. Payment card information is processed by our payment-service providers; we do not store full payment-card numbers on our website.
How we use information
We use information to operate our website, process and fulfill orders, communicate about orders or customer-service requests, prevent fraud, comply with legal obligations, and improve our products and site experience.
When we share information
We share information only as needed to run our business—for example, with payment processors, website and hosting providers, WooCommerce service providers, shipping carriers, and fulfillment partners. For supplement orders, this may include Supliful, which fulfills the products we offer. We may also disclose information when required by law or to protect our rights, customers, or business.
Cookies and analytics
Our website may use cookies and similar technologies to make the site work, remember preferences, measure site use, and improve performance. You can manage cookies through your browser settings; some site features may not work properly if cookies are disabled.
Data retention and security
We keep personal information only as long as reasonably necessary for the purposes described here, including order records, customer support, and legal or tax obligations. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage method can be guaranteed completely secure.
Your choices
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and our recordkeeping obligations. You may opt out of promotional emails by using the unsubscribe link in those messages.
Contact us
Questions about this Privacy Policy may be sent through our Contact Us page or to threeoaks2026@gmail.com.